Frequently Asked Questions About Us

Q1. What is Grande Bay Resort and Spa's phone number?

+91 44 4813 3853

Q2. Where is Grande Bay Resort and Spa located?

Off ECR, Kovalam Road, Mamallapuram, Tamil Nadu - 603104

Q3. How far is Grande Bay Resort and Spa from the Airport?

The nearest airport is the Chennai International Airport - 56.8 km from Mahabalipuram

Q4. What are the check-in & check-out timings at Grande Bay Resort & Spa?

Check-in at Grande Bay Resort & Spa is from 2:00 p.m., and check-out time is 12:00 p.m.
Contact the hotel directly for options available for early check-in or late check-out.

Q5. What are the most Popular Attractions near Grande Bay Resort and Spa?

Krishna’s Butterball (1.2 kms), Descent of the Ganges (1.4 kms), Varaha Cave Temple (1.4 kms), Shore Temple (1.6 kms), Pancha Rathas (2.4 kms), Crocodile Bank (14.2 kms), Nithya Kalyana Perumal Temple (16.8 kms), MGM Dizzee World (28.6 kms), DakshinaChitra Heritage Museum (29.2 kms), Cholamandal Artists Village (35.2 kms), VGP Universal Kingdom (34.9 kms), Pondicherry (96 km).

Q6. Does Grande Bay Resort and Spa provide food and beverage service?

Yes, we have our award-winning restaurant, L'attitude 49, and a fully stocked bar to cater to your food and beverage needs.

Q7. What are the dining options available at Grade Bay Resort and Spa?

We serve Asian, Continental, North Indian, and South Indian fare. Open for breakfast, lunch, and dinner: our award-winning menu is designed for the global traveler, as well as for the local cuisine connoisseur. We also have some South Asian and Chettinad specialties.

Q8. How many people can we accommodate at Grande Bay Resort And Spa's Banquet Venues?

We have the capacity to accommodate up to 2000 Guests in our banquetvenue by the beach.

Q9. Does Grande Bay Resort & Spa have a pool?

Yes, Grande Bay Resort & Spa has an outdoor pool. To access the pool, guests are required to wear a swimming costume, which can either be brought along or purchased directly from the resort's reception.

Q10. Do you provide extra beds?

Extra beds are provided based on the accommodation type. Please reach out to us at +91 44 4813 3853.

Q11. Is parking available at Grand Bay Resort & Spa?

Yes. We have ample space for parking.

Q12. Does Grande Bay Resort & Spa offer Free Wi-Fi?

Yes, Grande Bay Resort & Spa provides complimentary high-speed Wi-Fi access throughout all areas for guests.

Q13. What are the payment options available at Grande Bay Resort & Spa?

We offer multiple payment choices, including card (American Express, Visa, MasterCard, Maestro, UnionPay), cash, and online payment methods for your convenience.

Q14. What is the booking cancellation policy Grande Bay Resort & Spa?

We offer a full refund for all cancellations up to 3 days before the date of arrival. If canceled later or in case of a no-show, the total price of the reservation will be charged. Please reach out to us at +91 44 4813 3853 for further queries.

Q15. Is Grande Bay Resort & Spa pet-friendly?

No, Grande Bay Resort & Spa does not allow pets on the premises. We prioritise the comfort and safety of all our guests by maintaining a pet-free environment.

Q16. When is breakfast at Grande Bay Resort & Spa?

Breakfast at Grande Bay Resort & Spa is available from 7:00 a.m. to 10:00 a.m.

Q17. Is there a fitness center at Grande Bay Resort & Spa?

Yes. At Grande Bay Resort & Spa, we provide a 24-hour gym exclusively for our residents and staying guests.

Q18. Is early check-in and late check-out offered?

For early check-in, if the room is ready, we can accommodate your request. Late check-out is subject to availability

Q19. Is there beach access from the resort?

Yes, there is beach access from the resort. The beach is located at the end of the property, approximately 220 meters away. A complimentary buggy service is available to transport guests to the beach.

Q20. Are the restaurants vegetarian and family-friendly?

Our award-winning restaurant, L'attitude 49, is family-friendly and offers a diverse menu with many vegetarian and non-vegetarian options. Additionally, we have an outdoor deck, and our chef is happy to customise dishes according to children's preferences, ensuring a delightful dining experience for families at Grande Bay Resort & Spa.

Q21. What if I find a cheaper reservation on another booking platform? Will Grande Bay match the offer?

Grande Bay's willingness to match a cheaper reservation on another platform may vary and can depend on factors like seasonality and holiday periods.
It's best to contact the front desk at +91 44 4813 3853 directly for the most accurate information.

Q22. How do we book spa appointments?

To schedule an appointment, simply contact the spa directly to inquire about availability and reserve your preferred time slot.

Q23. What services are offered at the spa?

Our spa offers a variety of services including Bali Aromatherapy, Swedish massage, 20-finger full-body massage, Shiatsu massage, Thai massage, Lotus Day of Leisure, and Ball Foot Reflexology. For detailed information on these services, please check out our spa from here.

Q24. Is there a Bar within the resort?

Yes, Grande Bay Resort & Spa features the Quentina Bar. It offers a laid-back ambiance, stunning views, fabulous drinks, personalised service, and the perfect setting to enjoy your favorite drinks with your favorite people.

Q25. What is the smoking policy at Grande Bay Resort & Spa?

Smoking is permitted in outdoor spaces at Grande Bay Resort & Spa. To ensure the safety of all guests, smoking is strictly prohibited indoors.