We have always been committed to ensuring the safety and well-being of our guests. After rallying during a difficult period and doing what’s right by our staff and guests, we have made it through the worst and are opening up to a renewed world with a recommitment to putting our guests first. Our Grande Bay Safety Promise is not just a list of rules and guidelines: it is a sincere commitment, a promise to do everything it takes, every single day, to care for our collective well-being, emotional and physical comfort, and safety. At Grande Bay, we promise to take no short-cuts to keeping us all safe.
Our commitment to the collective safety - our North Star to guide our safety protocol through the new normal
Adopting highest standards of safety according to WHO norms; such as regular sanitizing of common spaces, deep cleaning rooms according to protocol, contactless ordering at the restaurant and so on
9.3 on Bookings.com, 4.5 on TripAdvisor; consistently excellent reviews on cleanliness and hygiene
Partnering with highly trained staff to ensure absolute cleanliness and disinfection of every single surface, with least discomfort to you
Protocols to ensure regular, thorough clean of shared spaces, amenities and areas; following strict physical distancing norms to ensure safety
As a community, we are strongest together. Help us help you travel again, by going through and adhering to the following Safety Guidelines.